Tenants Information

Searching for your new home

Search for your property on our website or by speaking to our team.  We will also arrange appointments for you to view properties for yourself. Alternatively, you can arrange viewings over the phone but please give us 24hr notice as we have to contact tenants to provide notice and to confirm viewings with them.


Goodwill Deposit & Referencing Fee

Once a suitable property is found, you will be asked to  place a good will deposit in order to hold it for you.  This deposit will be credited against your first months rent.  We will also ask you for payment of our adminsitration charges which includes the cost of our taking credit references on you.  We interview every applicant. This is a process where we will ask you about yourself, your employment and your residential history – These facts are relayed to your prospective landlord, who will decide if he or she wishes to accept you as a tenant. Following the interview a member of the team  will give you all the documents you need plus the Homelet or Endesleigh  referencing forms which you need to fill out and return to us as soon as possible.

We will also write to your employer & previous landlord to obtain references from them

Select charges £199.00 per person for referencing and administration costs. People under 18 years of age do not need to be referenced, and there will be no charge raised for them.

We do not like to put applicants forward for credit referencing when we feel that they may not pass the referencing requirements, so please remember that in order to achieve an acceptable reference you need to have a good credit history.


What We Need From You

  • Proof of i’d and Address
  • Current Employment Contract or Letter From Employer
  • Three  months payslips.
  • Students – Will need proof of their attendance at university plus a Guarantor who  is prepared to enter into an agreement  taking responsibility for them during the period they live at the property.
  • The remainder of the agreed deposit and the balance of the first month’ rent will need to be paid either in cash, by Bankers Draft or by bank transfer (money must be in our account before completion of the agreements)..  Please note that we will not accept either private or company cheques for payment of the initial months rent and deposit. In addition, we do not accept Credit or Debit Cards.


Move in Date & Signing the Agreement & Deposit

On the Move in date be sure to bring your payment with you or if you wish to pay by Bankers Draft have the draft with you. If you would prefer to pay by Bank Transfer, make sure that the monies have been transferred at least 3 days prior to the completion date as it can take up to 3 days for your payment to be received into our Client’s Account. We want to avoid any problems on the day you intend to move into your new home, and your ensuring that payment is received in good time will help with this, as we cannot complete agreements without having received all the required payments.

After we have sorted out the money you will be asked to sign the tenancy agreements, which will be the same as the draft agreement given to you when we accepted your initial goodwill deposit.  Any changes made to the draft agreement will be discussed and explained with you.

After the agreements have been completed, we will ask you to sign a photo copy of the keys and the property is yours.

Included in the tenancy agreement will be a Certificate For The Placement of your deposit and the prescribed information pages giving you details of the Deposit Holders including their contact information.   When you placed your holding deposit, we provided you with a pamphlet issued by TDS (Tenancy Deposit Scheme) with whom we will be registering your deposit.


Check in & Inventory

Here at Select we use an interdependent company to do Check Out and Inventory Reports.

We attempt to ensure that every tenancy is properly checked in and that a detailed inventory report is produced at the end of each tenancy.

Where a landlord does not wish to provide an initial inventory we will usually not produce a  Check Out Report.

A Check-In Report combined with an inventory  provides a report specific to a tenancy. The inventory examines the property on the day that the agreement begins, noting the condition of furniture and fittings. Meter readings are noted and  photographs taken to guarantee accuracy. The new tenants should point out any issues with the inventory report and the condition of the property before signing and returning it to the agency, where it will be retained for checking the property at the end of the tenancy.  An Inventory Report is a complete record of the condition of the fixtures, fittings and décor of your property. The entire report works methodically from the front entrance through each room, and includes any outdoor space. High resolution digital photos of each room provide a quick overview, and additional smaller images highlight items of valueor interest.damage.


Enjoy your Home


Renewal Process

About 10 months into your tenancy you will be asked if you would like to renew your agreement. A letter will come through the door and we will follow that up by phone asking if you wish to stay at the property.  If you decide to stay, we will contact your landlord in order to negotiate new terms, and once agreed will produce new agreements which will be signed by you and your landlord.


Check out

A Check-Out Report takes place when you  move out. The check-out compares the condition at the end of the tenancy to that on the inventory and check-in reports.


Deposit Refund

At the end of your tenancy we compare the check in and check out reports act accordingly and then refund your deposited with the landlords permission.



Tenant Fees


Costs and Charges

As part of our application process, fees will become due for referencing and tenancy agreement administration. These will be charged in addition to the Rent and Deposit that will be payable before the tenancy starts.


Admin Fee

Our £199.00 admin fee comprises of 1 x referencing fee and includes administration charges.

Additional reference fee/s (if applicable)

A further reference fee of £199.00 including vat will become due for each applicant (over the age of 18) who wishes to rent/occupy a property through our agency.

Guarantor (if applicable)

Should a Guarantor be required, the fee for each guarantor reference are chargeable at £199.00 including vat.


Please note that none of the above fees are refundable in the event that

a) the applicant/s do not proceed with the tenancy.

b) if an application is declined by our referencing company, either with or without a guarantor.

c) unsatisfactory reference responses are obtained.


Inventory check-out fees

Our tenancy agreements provide for the landlord to pay for the initial inventory and check in with the tenant paying for the check out. These costs can vary subject to accommodation, furnished or unfurnished, term of tenancy and additional rooms. Approximate costs are as follows:

1 bed -£120 including vat

2 bed -£150 including vat

3 bed – £160 including vat

4+ Bed – £180 including vat


Additional pet deposit

In some cases an additional deposit may be requested if permission is granted for a pet.
This charge varies according to the cost of insurance purchased and must be paid directly by the tenant/applicant to the insurer selected.

Need a Valuation?


Thank you for contacting us.

There was an error while sending your message.

Please wait...


Sign up to our email alerts!


We will notify you as soon as a property in your search criteria comes on the market



Don't just take our word for it!


Write about your experience with us at Select Agencies or read all our current reviews
read all

Latest News

Keep up to date


Catch up on property news from the local area or find out what's going on at Select Agencies
read all
IE8 Alert! Cookie Alert!

To get the best possible experience using our website we recommend you upgrade to a modern web browser. More info